Frequently Asked Questions
What is your returns policy?
For most eligible online purchases, you can notify us within 14 days of receiving your order if you wish to cancel, then return the goods within a further 14 days. Hygiene exceptions may apply to sealed goods once opened. Faulty or incorrect goods remain covered by your statutory rights.
Are any items non-returnable?
For hygiene reasons, certain sealed personal-care products may not be eligible for return once opened. This does not affect your statutory rights for faulty, damaged or incorrectly supplied goods.
When will I receive my order?
Orders are prepared as quickly as possible. You will receive an email when your order has been dispatched. Delivery times can vary depending on the destination and carrier.
What are Glowara exfoliating gloves made from?
Glowara exfoliating gloves are made from 100% viscose and are designed for wet-skin body exfoliation.
How much is UK delivery?
Standard UK delivery is £2.99. Delivery charges are shown before checkout.